Information we collect
When you request a catalog or contact us, we may collect your name, company name, country or region, business email, WhatsApp number, product interests, estimated purchasing volume, website or social profile, and any additional requirements you provide.
How we use information
We use this information to qualify and respond to business inquiries, provide relevant product and wholesale information, plan samples or orders, maintain business records, prevent spam and protect the website.
Service providers
We may use website hosting, Supabase for secure database and authentication services, and Resend or a similar transactional email provider to process inquiries and send confirmations. These providers process data on our behalf under their own security and privacy obligations.
Retention and security
We retain inquiry records for as long as reasonably needed for business follow-up, recordkeeping and legal obligations. We apply reasonable technical and organizational safeguards, but no internet transmission or storage system is completely secure.
International processing
Northvale operates in China and serves international buyers. Your information may be processed in locations outside your country, including where our service providers operate.
Your choices
You may ask us to correct or delete inquiry information, subject to legitimate business and legal retention needs. Contact hello@northvalehair.com.
Cookies and analytics
This site does not currently use nonessential tracking cookies or advertising analytics. If analytics is added later, this policy will be updated and any legally required consent mechanism will be provided.